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Terms of Use

Please read these terms and conditions (“Terms”) carefully.

  1. Order Acceptance
  2. No Resale
  3. Liability
  4. Delivery
  5. Warranties
  6. Returns
  7. Pricing
  8. Intellectual Property
  9. Listing Errors
  10. Links
  11. Amendment
  12. Member Account, Password & Security
  13. Indemnity
  14. Modifications to Online Service Center
  15. Termination
  16. Disclaimer of Warranties
  17. Promotion(s) Terms

The Terms govern the use of this site and apply to all purchases made from this site. By:

  1. Using this site; and/or
  2. Placing orders or submitting purchase orders from this site, you accept these Terms and conditions as binding.

Order Acceptance

We may refuse or not accept any order without giving reasons, at any time. Any money already received will be refunded.
Orders placed by you are irrevocable.  Receipt of any order confirmation does not signify our acceptance of your order, nor create any binding purchase contract.  We may at any time after receipt of your order accept or decline your order for any reason or make part delivery of any multiple item orders.

No Resale

This site is a seller to final end user customers in Australia only.  Goods are not to be purchased for resale in any form.

Liability

We are not liable for any loss or damage caused by this website or any website linked to or from this website, or for any failure to accept any order or to deliver any product ordered or for late delivery of any product (other than to refund any purchase price paid to us for products not delivered).

Delivery

Products ordered from this site will ONLY be delivered to Australian street and PO Box addresses. Stated delivery times are estimates only.  We are not responsible for incorrectly entered delivery addresses. See our Shipping Policy for more information.

Warranties

Other than as specifically identified in an applicable warranty card in relation to any particular products, we make no express warranties or representations as to any product. To the maximum extent possible at law, our liability under any implied warranties is limited to repair or replacement of products sold (at our option), or if this cannot be affected, refund of the purchase price.

Returns

Customer satisfaction is our priority. We will accept the return of any products, provided you follow the procedure set out in our Returns Policy. Returns (other than for identified faults) must be in as-new condition with tags attached and not damaged, marked or used.

Pricing

Prices are subject to change without notice. All credit cards are charged in Australian Dollars and may be subject to bank fees.

Intellectual Property

Intellectual property rights in all materials appearing on this site, including logos, graphics, icons, and images, text and site design and layout, are the sole property of Ozmosis Pty Ltd and/or are used with the consent of third party suppliers. All software used on the site is the sole property of Ozmosis Pty Ltd or the software supplier. You may use the content of this site only for shopping on this site or placing an order on this site and for no other purpose. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws.

Listing Errors

In the event a product is listed at an incorrect price or with incorrect information, we may refuse or cancel any orders placed for that product, whether or not the order has been confirmed and your credit card charged. This clause is for clarification only and is not in limitation of our general rights to refuse to accept orders.

Links

This site may contain links to other third party sites on the Internet. We are not responsible for the operation of or content located on or through any such site.

Amendment

We reserve the right to amend this site and these Terms at any time, without notice, in which case the amended Terms will apply for all orders placed after the change has been made.

Member Account, Password & Security

You will receive a password and account designation upon completing the Online Service Centre (OSC) registration process. You are responsible for maintaining the confidentiality of the password and account and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify Ozmosis of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. Ozmosis cannot and will not be liable for any loss or damage arising from your failure to comply with this clause.

Indemnity

You agree to indemnify and hold Ozmosis and its subsidiaries, affiliates, officers, agents, employees, partners, suppliers and licensors harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of Content you submit, post, transmit or otherwise make available through the Online Service Centre, your use of the Online Service Centre, your connection to the Online Service Centre, your violation of the Terms & Conditions, or your violation of any rights of another.

Modifications to Online Service Centre

Ozmosis reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Online Service Centre (or any part thereof) with or without notice. You agree that Ozmosis shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Online Service Centre.

Termination

You agree that Ozmosis may, under certain circumstances and without prior notice, immediately terminate your Ozmosis member account and access to the Online Service Centre. Cause for such termination shall include, but not be limited to, (a) breaches or violations of the Terms and Conditions or other incorporated agreements or guidelines, (b) requests by law enforcement or other government agencies, (c) a request by you (self-initiated account deletions), (d) discontinuance or material modification to the Online Service Centre (or any part thereof), (e) unexpected technical or security issues or problems, (f) extended periods of inactivity, (g) engagement by you in fraudulent or illegal activities, and/or (h) non-payment of any fees owed by you in connection with the Online Service Centre. Termination of your Ozmosis account includes (a) removal of access to all offerings within the Online Service Centre, (b) deletion of your password and all related information, files and content associated with or inside your account (or any part thereof), and (c) barring of further use of the Online Service Centre. Further, you agree that all terminations for cause shall be made in Ozmosis’s sole discretion and that Ozmosis shall not be liable to you or any third party for any termination of your account or access to the Online Service Centre.

Disclaimer of Warranties

You expressly understand and agree that:

  1. Your use of the Online Service Centre is at your sole risk. The Online Service Centre is provided on an "as is" and "as available" basis. Ozmosis and its subsidiaries, affiliates, officers, employees, agents, partners and licensors expressly disclaim all warranties of any kind, whether express or implied, including, but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement.
  2. Ozmosis and its subsidiaries, affiliates, officers, employees, agents, partners and licensors make no warranty that (i) the Online Service Centre will meet your requirements; (ii) the Online Service Centre will be uninterrupted, timely, secure or error-free; (iii) the results that may be obtained from the use of the Online Service Centre will be accurate or reliable; (iv) the quality of any products, Online Service Centre, information or other material purchased or obtained by you through the Online Service Centre will meet your expectations; and (v) any errors in the software will be corrected.
  3. Any material downloaded or otherwise obtained through the use of the Online Service Centre is accessed at your own discretion and risk, and you will be solely responsible for any damage to your computer system or loss of data that results from the download of any such material.
  4. No advice or information, whether oral or written, obtained by you from Ozmosis or through or from the Online Service Centre shall create any warranty not expressly stated in the Terms & Conditions.

Promotion(s) Terms

Ozmosis x Adidas Watch Giveaway Competition

  1. Information on how to enter and the prizes form part of these Terms and Conditions. Participation in this promotion is deemed acceptance of these Terms and Conditions.
  2. Entry is only open to Australian audiences 16 years and over. Individuals must have an email address able to access the promotional entry mechanism.
  3. Employees (and their immediate families) of the Promoter and agencies associated with this promotion are ineligible to enter. Immediate family means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or 1st cousin.
  4. Promotion commences at 12PM AEST on 23/4/2018 and ends at 11:59PM AEST on 1/5/2018 (“Promotional Period”). Entries must be received by the Promoter within the Promotion Period to participate.
  5. Winners will be selected at random
  6. There are 3 Adidas Watches to be won. The draw will be made by Friday 4th May 2018 at Suite 2, 262 Lorimer St, Port Melbourne, Victoria and the winners will be contacted in writing via email, their names will be published on the Ozmosis Australia Facebook Page (providing the winner claims his/her prize within the time required under clause 13).
  7. To enter, eligible individuals must complete the following steps during the Promotional Period:
  8. The Promoter reserves the right, at any time, to verify the validity of entries and entrants (including an entrant’s identity, age and place of residence) and to disqualify any entrant who submits an entry that is not in accordance with these Terms and Conditions or who tampers with the entry process. Errors and omissions may be accepted at the Promoter's discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.
  9. Incomplete or indecipherable entries will be deemed invalid.
  10. If there is a dispute as to the identity of an entrant, the Promoter reserves the right, in its sole discretion, to determine the identity of the entrant.
  11. The Promoter’s decision is final and no correspondence will be entered into.
  12. The total prize pool for the promotion period is $600.
    • 3 X Adidas Watches as provided by Ozmosis, at the promoter’s discretion.
    • Product is non exchangeable or refundable.
  13. The winner must claim the prize by 5:00pm AEST Friday 18th May 2018 (2 weeks from the day the winner was chosen) by contacting Ozmosis. Subject to the unclaimed prize draw clause, if for any reason a winner does not take the prize (or an element of the prize) by that time, then the prize will be forfeited.
  14. A redraw of the Prize Pack will take place if the winner does not claim their prize by 5:00pm AEST 25th May 2018 (15 working days from the day the winner was chosen). The redraw Prize must be claimed by 5:00 pm AEST Friday 8th June 2018. If not the Prize is forfeited and Ozmosis has no obligation to make further draws or provide the prize to any persons, including the previously selected winners.
  15. If any prize (or part of any prize) is unavailable, the Promoter, in its discretion, reserves the right to substitute the prize (or that part of the prize) with a prize to the equal value and/or specification, subject to any written directions from a regulatory authority.
  16. Prizes, or any unused portion of a prize, are not transferable or exchangeable and cannot be taken as cash.
  17. Entrants consent to the Promoter using their name, likeness, image and/or voice in the event they are a winner (including photograph, film and/or recording of the same) in any media for an unlimited period without remuneration for the purpose of promoting this promotion (including any outcome), and promoting any products manufactured, distributed and/or supplied by the Promoter.
  18. The Promoter may, for an indefinite period, unless otherwise advised, use the information provided in your entry for promotional, marketing, publicity, research and profiling purposes, including sending electronic messages or telephoning the entrant. Entrants should direct any request to opt out, access, update or correct information to the Promoter. All entries become the property of the Promoter.
  19. The Promoter is Ozmosis PTY LTD (ABN 147 803 950) of Suite 2, 262 Lorimer St, Port Melbourne, Victoria, 3207. Telephone (03) 9701 9800 (in Australia).

Ozmosis Greenhills x Urban Street Art Australia- Skateboard giveaway.

  1. The promoter is: Ozmosis Pty Ltd (A.B.N.147 803 950) whose registered office is at Suite 2, 262 Lorimer St, Port Melbourne, VIC, 3207.
  2. Employees of Ozmosis Pty Ltd or their family members or anyone else connected in any way with the competition or helping to set up the competition shall not be permitted to enter the competition.
  3. To be eligible for the Ozmosis Greenhills x Urban Street Art Australia skateboard giveaway entrants must:
    • Make a purchase from Ozmosis Greenhills between 9.00am AEST and Thursday 22nd March 2018 and 5.00pm AEST Sunday 25th March 2018.
    • Complete the entry form with all details.
    • By providing information Ozmosis may, for indefinite period, use the information for promotional, marketing, newsletter & special offers. All entries become the property of the promoter.
  4. Closing date for entry will be 25th March 2018. After this date no further entries to the competition will be permitted.
  5. Incomplete or indecipherable entries will be deemed invalid.
  6. No cash alternative to the prizes will be offered. The prizes are not transferable.
  7. The draw will take place on Wednesday 28th March 2018 at 5.00pm (local time) at Ozmosis Head Office located at Suite 2, 262 Lorimer Street, VIC, 3207. The winner is drawn on creativity of answer. The Promoter’s decision is final and no correspondence will be entered into.
  8. The promoter will notify the winners email at 5.00pm AEST on Wednesday 28th March 2018.
  9. The promoter’s decision in respect of all matters to do with the competition will be final and no correspondence will be entered into.
  10. The winners must claim the prize by 5.00pm Tuesday 3rd April 2018 by contacting Ozmosis. Subject to the unclaimed prize draw clause, if for any reason a winner does not take the prize by that time, then the prize will be forfeited.
  11. A redraw of the prize will take place if the winner does not claim their prize. This will take place on Wednesday 4th April 2018.
  12. Entry into the competition will be deemed as acceptance of these terms and conditions.

Ozmosis x Rip Curl- Win 1 of 8 Rip Curl shopping sprees with Ozmosis.

  1. The promoter is: Ozmosis Pty Ltd (A.B.N.147 803 950) whose registered office is at Suite 2, 262 Lorimer St, Port Melbourne, VIC, 3207.
  2. Employees of Ozmosis Pty Ltd or their family members or anyone else connected in any way with the competition or helping to set up the competition shall not be permitted to enter the competition.
  3. To be eligible for the Ozmosis x Rip Curl- Win 1 of 8 Rip Curl shopping sprees with Ozmosis competition entrants must:
    • Spend $80 on any full price Rip Curl product from Ozmosis (in-store only) between 9.00am AEST and Monday 2nd April 2018 and 5.00pm AEST Sunday 6th May 2018.
    • Complete the entry form with all details.
    • By providing information Ozmosis may, for indefinite period, use the information for promotional, marketing, newsletter & special offers. All entries become the property of the promoter.
  4. Closing date for entry will be Sunday 6th May 2018. After this date no further entries to the competition will be permitted.
  5. Incomplete or indecipherable entries will be deemed invalid.
  6. No cash alternative to the prizes will be offered. The prizes are not transferable.
  7. The draw will take place on Wednesday 9th May at 5.00pm (local time) at Ozmosis Head Office located at Suite 2, 262 Lorimer Street, VIC, 3207. The winner is drawn on creativity of answer. The Promoter’s decision is final and no correspondence will be entered into.
  8. The promoter will notify the winners email at 6.00pm AEST on Wednesday 9th May 2018.
  9. The promoter’s decision in respect of all matters to do with the competition will be final and no correspondence will be entered into.
  10. The winners must claim the prize by 5.00pm Tuesday 15th May 2018 by contacting Ozmosis. Subject to the unclaimed prize draw clause, if for any reason a winner does not take the prize by that time, then the prize will be forfeited.
  11. A redraw of the prize will take place if the winner does not claim their prize. This will take place on Wednesday 16th May 2018.
  12. Entry into the competition will be deemed as acceptance of these terms and conditions.

Get Campaign - 25% Off Discounts

  • Promotion starts Monday 4th December 2017 09.00 AEST
  • Discount entitles you to 25% off any full price men’s or women’s t-shirt both short & long sleeve in-store only.
  • Online selected styles only.
  • Promo only applies to products in the following category: T-shirts.
  • Discount will be applied by item, where multiple items from the t-shirt category are purchased.

Spend & Get Terms

  1. During the Offer Period:
    • Spend $100, get $25 off
    • Spend $200, get $50 off
    • Spend $300, get $100 off
  2. Just turn up at the counter with goods with a combined ticket price at the above levels or more and the appropriate discount will be allocated across all products being purchased.
  3. The Offer Period is from Monday 13 November 2017 until close of trade in store on Sunday 3 December 2017, and until midnight online You can take advantage of the offer as many times as you like during the Offer period.
  4. The offer is available at all Ozmosis stores in Australia.
  5. To be eligible to receive the offer discount, a single customer must make purchase(s) totalling the relevant amount in the same transaction.
  6. To be eligible online, a single customer must make a purchase(s) totalling the relevant amount in the same transaction. On checkout the appropriate discount will be applied automatically. Items that are discounted or included in any other offer will be excluded from the total cart value.
  7. The offer only applies to available stock on hand in store during the offer period. The offer is not redeemable for cash and cannot be used to purchase gift cards, personalisation services or charity products.
  8. The offer does not apply to Lay By transactions.
  9. The discount saved is distributed equally across all items purchased.
  10. Sale items are NOT included in this promo. Customers will need to purchase FULL PRICE products only to receive a discount unless specified otherwise.
  11. The promo excludes all SUNGLASSES, WATCHES, SURFBOARDS and GOPRO items (including hard cases and sunglass accessories; replacement lenses etc.)
  12. If a customer purchases a combination of sale and full price items, the full price items will need to total $100 before any discount is applied.
  13. The discount amount is capped at $100. If a customer spends $500 in one transaction, they will receive $100 off.
  14. This promotion will not run in conjunction with any other offer – specifically VIP Days, lay-bys and sale items.
  15. The offer is not available in conjunction with any other offer or already discounted items. Refunds or credit notes provided for items purchased under the offer will reflect the discounted purchase price of the item as displayed on the receipt, rather than the original ticket price.
  16. For any queries regarding this promotion call our customer service on (03) 9701 9800 or contact us via email on customerservice@ozmosis.com.au.

Ozmosis x Levi’s Giveaway Terms

  1. Information on how to enter and the prizes form part of these Terms and Conditions. Participation in this promotion is deemed acceptance of these Terms and Conditions.
  2. Entry is only open to Australian audiences 16 years and over. Individuals must have an email address able to access the promotional entry mechanism.
  3. Employees (and their immediate families) of the Promoter and agencies associated with this promotion are ineligible to enter. Immediate family means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or 1st cousin.
  4. Promotion commences at 8PM AEST on 14/05/2018 and ends at 11:59PM AEST on 28/05/2018 (“Promotional Period”). Entries must be received by the Promoter within the Promotion Period to participate.
  5. Winners will be selected at random
  6. There is 1 Levi’s denim pack to be won. The draw will be made by Wednesday 30th May 2018 at Suite 2, 262 Lorimer St, Port Melbourne, Victoria and the winners will be contacted in writing via email, their names will be published on the Ozmosis Australia Facebook Page (providing the winner claims his/her prize within the time required under clause 13).
  7. To enter, eligible individuals must complete the following steps during the Promotional Period:
    • Like “double tap” one of the 5 competition posts on the @ozmosisaustralia Instagram account.
    • Ensure they are following both @ozmosisaustralia and @levis_anz
    • Tag their friend in the comments.
    • Have their Instagram profile on Public.
  8. The Promoter reserves the right, at any time, to verify the validity of entries and entrants (including an entrant’s identity, age and place of residence) and to disqualify any entrant who submits an entry that is not in accordance with these Terms and Conditions or who tampers with the entry process. Errors and omissions may be accepted at the Promoter's discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.
  9. Incomplete or indecipherable entries will be deemed invalid.
  10. If there is a dispute as to the identity of an entrant, the Promoter reserves the right, in its sole discretion, to determine the identity of the entrant.
  11. The Promoter’s decision is final and no correspondence will be entered into.
  12. The total prize pool for the promotion period is $500.
    • 2 x Levi’s Denim Jeans provided by Ozmosis, at the promoter’s discretion.
    • 2 x Levi’s Denim Jacket provided by Ozmosis, at the promoter’s discretion.
    • Product is non exchangeable or refundable.
  13. The winner must claim the prize by 5:00pm AEST Wednesday 13th June 2018 (2 weeks from the day the winner was chosen) by contacting Ozmosis. Subject to the unclaimed prize draw clause, if for any reason a winner does not take the prize (or an element of the prize) by that time, then the prize will be forfeited.
  14. A redraw of the Prize Pack will take place if the winner does not claim their prize by 5:00pm AEST 20th June 2018 (15 working days from the day the winner was chosen). The redraw Prize must be claimed by 5:00 pm AEST Wednesday 4th July 2018. If not the Prize is forfeited and Ozmosis has no obligation to make further draws or provide the prize to any persons, including the previously selected winners.
  15. If any prize (or part of any prize) is unavailable, the Promoter, in its discretion, reserves the right to substitute the prize (or that part of the prize) with a prize to the equal value and/or specification, subject to any written directions from a regulatory authority.
  16. Prizes, or any unused portion of a prize, are not transferable or exchangeable and cannot be taken as cash.
  17. Entrants consent to the Promoter using their name, likeness, image and/or voice in the event they are a winner (including photograph, film and/or recording of the same) in any media for an unlimited period without remuneration for the purpose of promoting this promotion (including any outcome), and promoting any products manufactured, distributed and/or supplied by the Promoter.
  18. The Promoter may, for an indefinite period, unless otherwise advised, use the information provided in your entry for promotional, marketing, publicity, research and profiling purposes, including sending electronic messages or telephoning the entrant. Entrants should direct any request to opt out, access, update or correct information to the Promoter. All entries become the property of the Promoter.
  19. The Promoter is Ozmosis PTY LTD (ABN 147 803 950) of Suite 2, 262 Lorimer St, Port Melbourne, Victoria, 3207. Telephone (03) 9701 9800 (in Australia).

Ozmosis is Australia’s leading urban surf retailer in the youth lifestyle market.

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