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Terms of Use

Please read these terms and conditions (“Terms”) carefully.

  1. Order Acceptance
  2. No Resale
  3. Liability
  4. Delivery
  5. Warranties
  6. Returns
  7. Pricing
  8. Intellectual Property
  9. Listing Errors
  10. Links
  11. Amendment
  12. Member Account, Password & Security
  13. Indemnity
  14. Modifications to Online Service Center
  15. Termination
  16. Disclaimer of Warranties
  17. Promotion(s) Terms

The Terms govern the use of this site and apply to all purchases made from this site. By:

  1. Using this site; and/or
  2. Placing orders or submitting purchase orders from this site, you accept these Terms and conditions as binding.

Order Acceptance

We may refuse or not accept any order without giving reasons, at any time. Any money already received will be refunded.
Orders placed by you are irrevocable.  Receipt of any order confirmation does not signify our acceptance of your order, nor create any binding purchase contract.  We may at any time after receipt of your order accept or decline your order for any reason or make part delivery of any multiple item orders.

No Resale

This site is a seller to final end user customers in Australia only.  Goods are not to be purchased for resale in any form.


We are not liable for any loss or damage caused by this website or any website linked to or from this website, or for any failure to accept any order or to deliver any product ordered or for late delivery of any product (other than to refund any purchase price paid to us for products not delivered).


Products ordered from this site will ONLY be delivered to Australian street and PO Box addresses. Stated delivery times are estimates only.  We are not responsible for incorrectly entered delivery addresses. See our Shipping Policy for more information.


Other than as specifically identified in an applicable warranty card in relation to any particular products, we make no express warranties or representations as to any product. To the maximum extent possible at law, our liability under any implied warranties is limited to repair or replacement of products sold (at our option), or if this cannot be affected, refund of the purchase price.


Customer satisfaction is our priority. We will accept the return of any products, provided you follow the procedure set out in our Returns Policy. Returns (other than for identified faults) must be in as-new condition with tags attached and not damaged, marked or used.


Prices are subject to change without notice. All credit cards are charged in Australian Dollars and may be subject to bank fees.

Intellectual Property

Intellectual property rights in all materials appearing on this site, including logos, graphics, icons, and images, text and site design and layout, are the sole property of Ozmosis Pty Ltd and/or are used with the consent of third party suppliers. All software used on the site is the sole property of Ozmosis Pty Ltd or the software supplier. You may use the content of this site only for shopping on this site or placing an order on this site and for no other purpose. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws.

Listing Errors

In the event a product is listed at an incorrect price or with incorrect information, we may refuse or cancel any orders placed for that product, whether or not the order has been confirmed and your credit card charged. This clause is for clarification only and is not in limitation of our general rights to refuse to accept orders.


This site may contain links to other third party sites on the Internet. We are not responsible for the operation of or content located on or through any such site.


We reserve the right to amend this site and these Terms at any time, without notice, in which case the amended Terms will apply for all orders placed after the change has been made.

Member Account, Password & Security

You will receive a password and account designation upon completing the Online Service Centre (OSC) registration process. You are responsible for maintaining the confidentiality of the password and account and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify Ozmosis of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. Ozmosis cannot and will not be liable for any loss or damage arising from your failure to comply with this clause.


You agree to indemnify and hold Ozmosis and its subsidiaries, affiliates, officers, agents, employees, partners, suppliers and licensors harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of Content you submit, post, transmit or otherwise make available through the Online Service Centre, your use of the Online Service Centre, your connection to the Online Service Centre, your violation of the Terms & Conditions, or your violation of any rights of another.

Modifications to Online Service Centre

Ozmosis reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Online Service Centre (or any part thereof) with or without notice. You agree that Ozmosis shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Online Service Centre.


You agree that Ozmosis may, under certain circumstances and without prior notice, immediately terminate your Ozmosis member account and access to the Online Service Centre. Cause for such termination shall include, but not be limited to, (a) breaches or violations of the Terms and Conditions or other incorporated agreements or guidelines, (b) requests by law enforcement or other government agencies, (c) a request by you (self-initiated account deletions), (d) discontinuance or material modification to the Online Service Centre (or any part thereof), (e) unexpected technical or security issues or problems, (f) extended periods of inactivity, (g) engagement by you in fraudulent or illegal activities, and/or (h) non-payment of any fees owed by you in connection with the Online Service Centre. Termination of your Ozmosis account includes (a) removal of access to all offerings within the Online Service Centre, (b) deletion of your password and all related information, files and content associated with or inside your account (or any part thereof), and (c) barring of further use of the Online Service Centre. Further, you agree that all terminations for cause shall be made in Ozmosis’s sole discretion and that Ozmosis shall not be liable to you or any third party for any termination of your account or access to the Online Service Centre.

Disclaimer of Warranties

You expressly understand and agree that:

  1. Your use of the Online Service Centre is at your sole risk. The Online Service Centre is provided on an "as is" and "as available" basis. Ozmosis and its subsidiaries, affiliates, officers, employees, agents, partners and licensors expressly disclaim all warranties of any kind, whether express or implied, including, but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement.
  2. Ozmosis and its subsidiaries, affiliates, officers, employees, agents, partners and licensors make no warranty that (i) the Online Service Centre will meet your requirements; (ii) the Online Service Centre will be uninterrupted, timely, secure or error-free; (iii) the results that may be obtained from the use of the Online Service Centre will be accurate or reliable; (iv) the quality of any products, Online Service Centre, information or other material purchased or obtained by you through the Online Service Centre will meet your expectations; and (v) any errors in the software will be corrected.
  3. Any material downloaded or otherwise obtained through the use of the Online Service Centre is accessed at your own discretion and risk, and you will be solely responsible for any damage to your computer system or loss of data that results from the download of any such material.
  4. No advice or information, whether oral or written, obtained by you from Ozmosis or through or from the Online Service Centre shall create any warranty not expressly stated in the Terms & Conditions.

Promotion(s) Terms

Ozmosis Greenhills x Urban Street Art Australia- Skateboard giveaway.

  1. The promoter is: Ozmosis Pty Ltd (A.B.N.147 803 950) whose registered office is at Suite 2, 262 Lorimer St, Port Melbourne, VIC, 3207.
  2. Employees of Ozmosis Pty Ltd or their family members or anyone else connected in any way with the competition or helping to set up the competition shall not be permitted to enter the competition.
  3. To be eligible for the Ozmosis Greenhills x Urban Street Art Australia skateboard giveaway entrants must:
    • Make a purchase from Ozmosis Greenhills between 9.00am AEST and Thursday 22nd March 2018 and 5.00pm AEST Sunday 25th March 2018.
    • Complete the entry form with all details.
    • By providing information Ozmosis may, for indefinite period, use the information for promotional, marketing, newsletter & special offers. All entries become the property of the promoter.
  4. Closing date for entry will be 25th March 2018. After this date no further entries to the competition will be permitted.
  5. Incomplete or indecipherable entries will be deemed invalid.
  6. No cash alternative to the prizes will be offered. The prizes are not transferable.
  7. The draw will take place on Wednesday 28th March 2018 at 5.00pm (local time) at Ozmosis Head Office located at Suite 2, 262 Lorimer Street, VIC, 3207. The winner is drawn on creativity of answer. The Promoter’s decision is final and no correspondence will be entered into.
  8. The promoter will notify the winners email at 5.00pm AEST on Wednesday 28th March 2018.
  9. The promoter’s decision in respect of all matters to do with the competition will be final and no correspondence will be entered into.
  10. The winners must claim the prize by 5.00pm Tuesday 3rd April 2018 by contacting Ozmosis. Subject to the unclaimed prize draw clause, if for any reason a winner does not take the prize by that time, then the prize will be forfeited.
  11. A redraw of the prize will take place if the winner does not claim their prize. This will take place on Wednesday 4th April 2018.
  12. Entry into the competition will be deemed as acceptance of these terms and conditions.

    Get Campaign - 25% Off Discounts

    • Promotion starts Monday 4th December 2017 09.00 AEST
    • Discount entitles you to 25% off any full price men’s or women’s t-shirt both short & long sleeve in-store only.
    • Online selected styles only.
    • Promo only applies to products in the following category: T-shirts.
    • Discount will be applied by item, where multiple items from the t-shirt category are purchased.

    Spend & Get Terms

    1. During the Offer Period:
      • Spend $100, get $25 off
      • Spend $200, get $50 off
      • Spend $300, get $100 off
    2. Just turn up at the counter with goods with a combined ticket price at the above levels or more and the appropriate discount will be allocated across all products being purchased.
    3. The Offer Period is from Monday 13 November 2017 until close of trade in store on Sunday 3 December 2017, and until midnight online You can take advantage of the offer as many times as you like during the Offer period.
    4. The offer is available at all Ozmosis stores in Australia.
    5. To be eligible to receive the offer discount, a single customer must make purchase(s) totalling the relevant amount in the same transaction.
    6. To be eligible online, a single customer must make a purchase(s) totalling the relevant amount in the same transaction. On checkout the appropriate discount will be applied automatically. Items that are discounted or included in any other offer will be excluded from the total cart value.
    7. The offer only applies to available stock on hand in store during the offer period. The offer is not redeemable for cash and cannot be used to purchase gift cards, personalisation services or charity products.
    8. The offer does not apply to Lay By transactions.
    9. The discount saved is distributed equally across all items purchased.
    10. Sale items are NOT included in this promo. Customers will need to purchase FULL PRICE products only to receive a discount unless specified otherwise.
    11. The promo excludes all SUNGLASSES, WATCHES, SURFBOARDS and GOPRO items (including hard cases and sunglass accessories; replacement lenses etc.)
    12. If a customer purchases a combination of sale and full price items, the full price items will need to total $100 before any discount is applied.
    13. The discount amount is capped at $100. If a customer spends $500 in one transaction, they will receive $100 off.
    14. This promotion will not run in conjunction with any other offer – specifically VIP Days, lay-bys and sale items.
    15. The offer is not available in conjunction with any other offer or already discounted items. Refunds or credit notes provided for items purchased under the offer will reflect the discounted purchase price of the item as displayed on the receipt, rather than the original ticket price.
    16. For any queries regarding this promotion call our customer service on (03) 9701 9800 or contact us via email on

    Ozmosis is Australia’s leading urban surf retailer in the youth lifestyle market.

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