Shipping & Delivery

Shipping Costs

  • Standard shipping: $9.95
  • Express shipping: $14.99

+ Enjoy free standard shipping on orders over $90.

Sale-period dispatch times.

During sale and holiday periods, high order volumes may result in longer dispatch times. Our team is working hard to process and dispatch every order as quickly and safely as possible.

For the most up-to-date delivery information, including Christmas cut-off dates, head to auspost.com.au.

Delivery estimates

Orders are dispatched from our warehouse in Truganina, Victoria, (Postcode 3029).

The delivery estimate table provided applies from the business day after dispatch and does not include order processing time.
Rural and remote deliveries may take longer, refer to Australia Post's Delivery Calculator for location-specific estimate.

Incorrect Delivery Address

Please Check your delivery address carefully before placing your order. We are not responsible for orders submitted with an incorrect address.

If you notice and error after ordering, contact us as soon as possible on 1300 107 320 or at customerservice@ozmosis.com, Monday to Friday, 9.00am - 5.30pm AEST. Address change request may delay dispatch. 

We cannot gurantee that an address can be changed once an order has been placed.

Location

Expected Delivery

Victoria (Melbourne Metro)

Standard:  2 - 4 Business Days

Express: 1 - 2 Business Days

New South Wales (Sydney Metro)

Standard: 3 - 6 Business Days

Express: 1 - 3+ Business Days

Queensland (Brisbane Metro)

Standard: 3 - 7 Business Days

Express: 1 - 3+ Business Days

South Australia (Adelaide Metro)

Standard: 3 - 6 Business Days

Business: 1 - 3+ Business Days

Western Australia (Perth Metro)

Standard: 5 - 9 Business Days

Business: 1 - 3+ Business Days

Tasmania

Standard: 3 - 4 Business Days

Business: 1 - 3+ Business Days

Northern Territory

Standard: 5 - 7 Business Days

Business: 1 - 3+ Business Days