We recognise the trust you are placing in us through your dealings with us. We do everything we can to maintain that trust. Our staff are employed on the basis that they will protect information about you. This is our personal standard. Under law, your rights to privacy are also protected. The National Privacy Principles, the Privacy Act and general law place strict requirements on us to treat certain information collected as confidential.

PRIVACY FAQ`S & GENERAL PRIVACY INFORMATION

What information we collect?
We may collect the following information from you:
- your name and contact details;
- some personal details;
- other information that you will supply to us.

Why we collect the information?
We use the information to assist in providing you with relevant consumer information, notify you of products, special offers and competitions that may be of interest to you in forms of newsletters, emails, sms and social media communications. The information we collect through www.ozmosis.com.au and our stores helps us better understand the products and services that will be most helpful to you. We may also provide value-added services and offers.

Where we collect the information from?
We collect the following information that you may be unaware of:
- the name of the domain from which you access the internet;
- the date and time you access our site;
- and the internet address of the website from which you linked directly to our site.

Does Ozmosis share information with third parties?
Ozmosis does not sell or trade your personal information gathered online, such as email addresses or postal addresses. Ozmosis will not disclose any information about any individual without the individual`s consent, except to comply with applicable law or valid legal process. There may be cases in which some of your personal information may be used by Ozmosis to target e-commerce promotions and telemarketing activities. In addition, it may be shared with third parties who provide a service to Ozmosis or to Ozmosis customers and users.

Promotional communications
At Ozmosis we want to communicate with you only if you want to hear from us. If you prefer not to receive promotional information from us or if you do not want use your information to enhance your shopping experience, please let us know by following the unsubscribe link at the bottom of any of our communications.

Information deletion
Any information that we no longer require is destroyed securely. An exception to this may be retention of the information for data analysis. However, if this occurs then the information will be retained in a form that does not allow you to be identified from that information.

Personal information access
You may review, change or delete your personal information at any time by going to the Update Details section on the Members page of this website. We will try to ensure that all information we collect, use or disclose about you is accurate, complete and up-to-date.

Competitions
We use contact data from our competitions to send users information about upcoming competitions and promotional offers. On occasion we will email you promotional material from some of our partners. Your contact information is also used to contact entrants when necessary for winner notification and prize delivery confirmation. In many cases the competitions we offer are hosted on the Ozmosis server; however, there may be cases in which a third party sponsor will host the competition and collect user information. In those cases, we urge users to review the privacy statement of the third party site. Users may opt out of receiving future mailings.

Newsletter
We offer a free email newsletter. You may cancel your free email subscriptions by following the simple instructions at the bottom of each newsletter or email.

Online Security
Any personal information that you submit will be protected by our secure server. We might, on occasions, use this information to notify you of any important changes to our site or any special promotions that may be of interest to you. However, Ozmosis will not sell or trade your personal information to any third party organisations or individuals without your consent other than third party suppliers in the delivery of services you have agreed to accept from Ozmosis or if we are requested to do so by a law enforcement agency in relation to a suspected breach of any law. Protecting your personal and order information is a priority at Ozmosis. We want you to be able to order from Ozmosis with total confidence. As such we have created a secure transaction environment. We use Secure Sockets Layer (SSL) technology to protect your online order information. The SSL certificate is provided by http://www.comodo.com/. SSL encrypts all information including your credit card and all personal information passed from you to Ozmosis. Encryption provides you with security and peace of mind when your browser and local network supports the use of encrypted data transmissions.

Cookies
We use Cookies to keep track of your current shopping session, to enable you to proceed to checkout at any time and to personalise your online experience. If you do not accept Cookies you will be unable to use this website. Refer to the Help content of your browser for more information on selecting or deselecting Cookies. A cookie is a small data file that certain websites write to your hard drive when you visit them. A cookie file can contain information such as a user ID that the site uses to track the pages you`ve visited. But the only personal information a cookie can contain is information you supply yourself. Generally, cookies work by assigning a unique number to the user that has no meaning outside the assigning site. A cookie can`t read data off your hard disk or read cookie files created by other sites. This random number lets us keep track of "how many" times customers are doing specific things - like visiting our site each month - without really knowing who those customers are. We also use cookies to keep track of your shopping cart. We use cookies to deliver content specific to your interests and to save your member ID.

If any changes to these policies occur, we will notify our customers by updating this section of our website.